Anglo Chilena Limited
Terms & Conditions
Patagonia-Transfers.org is a trading name of Anglo Chilena Limited, known hereafter as: “Patagonia Transfers”, “we”, “our” or “us”. Anglo Chilena Ltd is a UK-registered company with registration number 4736362 and with its registered office at Mercury House, 19-21 Chapel St., Marlow, Bucks SL7 3HN.
The customer, or pax, or client means the person requesting, making or paying for the reservation and / or persons named in the reservation.
Booking means reservation.
The end supplier means the company providing the vehicle for the transfer or bus service.
The transfer means the service of transport from one location to another.
In Case of Accident
Should any of the transfer services with our end suppliers, that we have contracted in good faith on behalf of a client, be involved in any type of accident resulting in delays, cancellations to other reservations that the client has (hotels, flights, cruises etc), personal injury or death of the client Patagonia Transfers accepts no responsibility at all in part or full. In any of the afore-mentioned situations a client, or his or her relatives, will need to claim compensation (if applicable and available) from the end supplier and not from Patagonia Transfers.
Patagonia Transfers is not responsible for ensuring that the end supplier has insurance to cover an injury of a client from accident or insurance to cover costs relating to death of a client resulting from an accident when in a vehicle owned by or provided by an end supplier.
IMPORTANT: Patagonia Transfers nor any of its related companies or brands accepts any responsibility for safety nor will assume any responsibility for personal injury in the event of an accident whilst using any transport service that we have arranged on the behalf of a passenger.
Patagonia Transfers recommends that all clients ensure that they have their own travel insurance that covers transit, other accidents and costs associated with personal and third-party injury and death during their travel period in Chile, Argentina, Peru, Brazil, Bolivia and Ecuador. We suggest that all clients ensure that they have enough insurance cover to cost for any required medical attention, hospital admissions and in severe situations an air ambulance flight.
All payments are to be made in advance and after payment, should the passenger want to cancel there will be NO REFUND.
Intake for reservations will close one month prior to any scheduled service. Patagonia Transfers will reserve the right to not run a transfer if there are no passengers booked.
In the event that a transfer service has been confirmed by Patagonia Transfers, but is cancelled at a later date by Patagonia Transfers or cancelled by the end supplier, Patagonia Transfers will firstly try to arrange for a new transfer at a time close to the original transfer.
In the event that a client wishes to cancel their transfer after confirmation and payment to Anglo Chilena Ltd, Patagonia Transfers will NOT refund any monies paid. Any cancellation of a request, after confirmation, must be made in writing via email to Patagonia-Transfers.org via email@example.com
We do not accept any responsibility in the event that an end supplier, or an intermediary supplier company, that we have used to secure your reservations declares bankruptcy. Should such a situation arise, we will not pay out any refunds to you, our client.
Responsibility for Safety
Anglo Chilena Ltd, accepts no responsibility for safety, injury, or death caused by injury, of the customer or customers (person or persons named within the reservation) as a result of their travel to and/or within Chile and other countries connected to their reservation made via Patagonia Transfers.
Anglo Chilena Ltd. cannot be held accountable for the quality (standard) of vehicles or services related to the reservation of a customer. Anglo Chilena Ltd. cannot be held accountable for the cancellation of your reservation by unforeseen events such as natural or other disasters (including Earthquakes) or any other event, but we will endeavour to reclaim monies you have paid to Anglo Chilena Ltd. that relate directly to your reservation less any costs and fees involved in obtaining a refund on your behalf plus any costs charged by the supplier.
All reservations must be fully pre-paid in United States Dollars (USD) in cash via bank wire transfer, credit or debit card.
Patagonia Transfers will not pass on to any third party, information supplied by the customer, other than the required information that a supplier needs in order to secure a reservation. We value the privacy of our customers and will do what we can to keep customer information protected and not willingly sell, offer or expose such information to any other company except in the case to secure reservations with suppliers.